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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (69091)

Extremely helpful and accommodating.

Extremely helpful and accommodating. Loan decision given in minutes. Reviewed on: 9th January 2024

A top company

Ringing To arrange a personal loan the staff i dealt with could not be more helpful with all the questions to secure a successful loan Reviewed on: 9th January 2024

Easy, no hassle, great rate loans.

Easy, no hassle, great rate loans. Would recommend every time to friends and family. Reviewed on: 9th January 2024

Gold star for recognising needs of their customer

Zopa believed in me and gave me an opportunity with quick answer and almost instant access to funds- this is what customers want when they apply for a personal loans I can say I have never experienced such quick and caring service. Reviewed on: 9th January 2024

Quick simple and slick in a world of large lenders w...

Quick simple and slick in a world of large lenders who don’t care this online lender comes out top Reviewed on: 9th January 2024

Loan easy and hassle free.

Loan easy and hassle free.. good customer service. Regular updates and emails so I know where I am at. Easy service to check cost of paying loan early. Would recommend Zopa to friends and family. Reviewed on: 9th January 2024

When you're own Bank turns you down and Zopa lends y...

When you're own Bank turns you down and Zopa lends you the money that says it all. The loan was fairly priced interest wise and was done and dusted in a very short time. If you know you can afford the loan without overstretching your budget.zopaistheonetcall. Reviewed on: 9th January 2024

Very quick response and good deals I'm very pleased

Very quick response and good deals I'm very pleased Reviewed on: 9th January 2024

Had a phone call from a lovely kind member of staff...

Had a phone call from a lovely kind member of staff couldn't have helped more Reviewed on: 9th January 2024

Great service from every one

Really good service from start to finish would highly recommend there service, decision made very quickly . Reviewed on: 9th January 2024

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