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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Easy to use , good communication,

Easy to use , good communication, Reviewed on: 9th January 2024

Quick decision, money transferred quickly.

Quick decision, money transferred quickly. The Zopa app provides easy accessibility. Would definitely recommend. Reviewed on: 9th January 2024

Great value

Great experience and value. Would definitely recommend Reviewed on: 9th January 2024

Zopa offer a very a very customer friendly service.

Zopa offer a very a very customer friendly service. simple to access and use. Very open and honest and above all professional Reviewed on: 9th January 2024

I had no problem with this company

I had no problem with this company Reviewed on: 9th January 2024

quic to receive the money , alw...

Easy to apply, very quick to receive the money , always there to assist with any issues or problems. They always update me. And always email me before the payment is due to be taken. I have been using Zopa for years, and intend to carry on using them for the future. I’m very happy with Zopa as their rates are always low. Thank you Zopa. Reviewed on: 9th January 2024

Easy to understand loan process which clearly outlin...

Easy to understand loan process which clearly outlines costings and expectations. Any dealings with advisors whether on line or on phone are always professional and friendly. Reviewed on: 9th January 2024

Excellent

2nd time I’ve had a personal loan with cops and always found the cheapest APR along with great service during the term time too. Reviewed on: 9th January 2024

Highly recommend

It was simple and hassle-free from start to finish Reviewed on: 9th January 2024

Easy to use and the app is very good too

Easy to use and the app is very good too Reviewed on: 9th January 2024

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