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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

All good, never an issue, easy to apply and kept in...

All good, never an issue, easy to apply and kept in the loop Reviewed on: 9th January 2024

Always friendly and helpful and you believe they wan...

Always friendly and helpful and you believe they want to help you! Reviewed on: 9th January 2024

Great service, easy to apply and fast customer service

Great service, easy to apply and fast customer service Reviewed on: 9th January 2024

Simple on-line application, fast and professional.

Simple on line application, straightforward with fast and professional response. Reviewed on: 9th January 2024

Very quick and easy to deal with

I have 2 loans with Zopa, they have been really easy to deal with at every step. Very happy I choose them for a loan. Reviewed on: 9th January 2024

Top rated loan/credit card finance bank

Everything done in a professional manner, great app as well. Reviewed on: 9th January 2024

Really quick and easy, app is amazing and simple to...

Really quick and easy, app is amazing and simple to use Reviewed on: 9th January 2024

A very simple and straightforward way to borrowing m...

A very simple and straightforward way to borrowing money. Totally stress free. Reviewed on: 9th January 2024

Absolutely fantastic service very happy with the app...

Absolutely fantastic service very happy with the app also very professional and helpful call handler Reviewed on: 9th January 2024

Great service quality products and easy to use websi...

Great service quality products and easy to use websites,fast and efficient service Reviewed on: 9th January 2024

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