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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Easy peasy !

Very straightforward and uncomplicated. Reviewed on: 9th January 2024

Very courteous and polite and no hassle at all

Very courteous and polite and no hassle at all Reviewed on: 9th January 2024

Very easy to apply for .

Very easy to apply for . Find out all you need to know before you sign the docs and even see if you will or will not get the loan . Reviewed on: 9th January 2024

I had trouble getting a loan cause of credit rating...

I had trouble getting a loan cause of credit rating etc buy zopa gave me a chance and money was in the bank in hours I've had 3 more loans since then without zopa don't know what I would of done Reviewed on: 9th January 2024

excellent, easy and very helpful interest rates

excellent, easy and very helpful interest rates Reviewed on: 9th January 2024

excellent service, it went very quickly

excellent service, it went very quickly Reviewed on: 9th January 2024

Great experience!

My load application was extremely smooth - easily the smoothest financial application I have ever made. Mine is good, but new loan rates are a little higher, so I’m not sure how much I could recommend Zopa going forward currently. But my personal experience has been a good one. I’m very happy. Reviewed on: 9th January 2024

Zopa made applying for a loan verey painless in the...

Zopa made applying for a loan verey painless in the time I have been with zopa I have found them verey easy to talk to I have no hesitation in recommending zopa Reviewed on: 9th January 2024

Quick and easy.

I have had 2 personal loans and a car finance agreement over the last few years and the process was simpler than writing your own name. All paperwork was straightforward and minimal. Being online it took less than 10 minutes from submission to receiving the money. Reviewed on: 9th January 2024

Easy and pleasant experience excellent customer serv...

Easy and pleasant experience excellent customer service. I would highly recommend this company Reviewed on: 9th January 2024

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