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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Cannot fault my experience with zopa.

Cannot fault my experience with zopa. Excellent customer service. The app is easy to use and provides all the information you require about your account and lets you see your credit rating. Reviewed on: 9th January 2024

So very helpful, quick and easy

So very helpful and quick and easy and took all the stress out of a bad situation in needing money in the first place Reviewed on: 9th January 2024

It was easy to obtain a loan, such a simple process,...

It was easy to obtain a loan, such a simple process, and the speed at the response was great, no sitting around waiting. Everything is made clear and uts so easy to manage and keep track on, thanks to the excellent app. Reviewed on: 9th January 2024

Very easy to use .

Very easy to use . Quick result. The person on the phone was very professional Reviewed on: 9th January 2024

Quick decision, no unnecessary documents

Quick decision, no unnecessary documents Reviewed on: 9th January 2024

Easy and simple asked the right questions.

Easy and simple asked the right questions. Did not take long for a decision with no changes to interest rates. Reviewed on: 9th January 2024

Excellent service very quick reply friendly and help...

Excellent service very quick reply friendly and helpful approach Reviewed on: 9th January 2024

Fast, easy without pay too much

It was easy enough to get a fast loan for important work. Reviewed on: 9th January 2024

From start to finish the whole process too around 10...

From start to finish the whole process too around 10-15 minutes from completing the form to money in the account.It doesn't get any better than that. Reviewed on: 9th January 2024

Amazing and streamlined service quick and responsive...

Amazing and streamlined service quick and responsive while supporting my application from start to finish Reviewed on: 9th January 2024

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