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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Excellant staff highly rated

Excellant staff very helpfull helped all way through loan application highly rate them and highly recommended Reviewed on: 9th January 2024

Easy to use

Easy to use. Easy to adjust payments Reviewed on: 9th January 2024

Great interest rate and super quick service!

Went online to see what Zopa could offer and the interest rate was very competitive (lowest we could find). The whole process from start to finish took around 5 minutes and the money arrived in my account within an hour! Reviewed on: 9th January 2024

Excellent easy process.

Easy to apply, very quick decision, money arrived super quick. Such an easy process Reviewed on: 9th January 2024

Quick easy loan application uncomplicated

Quick easy loan application uncomplicated Reviewed on: 9th January 2024

Managing your finances instantly

The app is available 24/7 to find out any detail necessary Reviewed on: 9th January 2024

Excellent

From application to the depositing of money it was seamless. Reviewed on: 9th January 2024

Amazing service, no issues.

Amazing service, no issues. Very easy to apply. Reviewed on: 9th January 2024

Its been easy to navigate on the app and find out al...

Its been easy to navigate on the app and find out all the information you need. Customer service has also been great. Reviewed on: 9th January 2024

Fast, easy and convenient.

Fast, easy and convenient. Good customer service and the app is nice to navigate around makes things easy to manage. Reviewed on: 9th January 2024

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