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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Easy and quick Application Quick response too

Easy and quick Application Quick response too Reviewed on: 9th January 2024

Quick,easy and efficient app and understanding of in...

Quick,easy and efficient app and understanding of information and where to find ir Reviewed on: 9th January 2024

I wanted a personal loan , applied to Zopa and respo...

I wanted a personal loan , applied to Zopa and response speedy .Very efficient and quick Reviewed on: 9th January 2024

I needed a loan quickly and Zopa where quick and eff...

I needed a loan quickly and Zopa where quick and efficient Reviewed on: 9th January 2024

Very easy to apply for a loan.

Very easy to apply for a loan.Professional and prompt. Reviewed on: 9th January 2024

Great experience with Zopa, had several loans with t...

Great experience with Zopa, had several loans with them Reviewed on: 9th January 2024

Good customer service and meeting clients needs.

Good customer service and meeting clients needs. Ease of operating their mobile apps and constant support when needed. Reviewed on: 9th January 2024

Easy to access understand and repay.

Easy to access understand and repay. Clear terms reasonable rates. Reviewed on: 9th January 2024

Easy process.

Easy process. Very helpful staff. Loan to suit your circumstances.. No hidden agenda Reviewed on: 9th January 2024

Highly recommended

Easy loan process , very helpful staff Reviewed on: 9th January 2024

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