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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

They are efficient, helpful and transparent.

They are efficient, helpful and transparent. Reviewed on: 9th January 2024

Easy to apply and fantastic service

Easy to apply and fantastic service Reviewed on: 9th January 2024

Really friendly company.

Really friendly staff. Had. A basic enquiry about my repayment date which was dealt with in a friendly, fast manner. i love how easy and clear the app is! Reviewed on: 9th January 2024

Excellent!

I have used Zopa on numerous occasions - always a very fast and efficient service and good rates. Reviewed on: 9th January 2024

Very easy and straightforward.

Very easy and straightforward.... No hassle... Quick process... Reviewed on: 9th January 2024

Easy and reliable service very quick and knowledgeable.

Easy and reliable service very quick and knowledgeable. Kept informed every stage. Reviewed on: 9th January 2024

Easy loan application n the apps is so helpful.

Easy loan application n the apps is so helpful. Just wish that the interest rate would be a bit lower Reviewed on: 9th January 2024

Very nice personal loan rate with decent customer se...

Very nice personal loan rate with decent customer services. Nice UI app Reviewed on: 9th January 2024

Easy to navigate website, cost effective and competi...

Easy to navigate website, cost effective and competitive rates Reviewed on: 9th January 2024

Fast and efficient.

Fasr and efficient. Effortless. Was so easy to apply. Reviewed on: 9th January 2024

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