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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Best service and efficient on line .

Best service and efficient on line . Very easy to use on line definitely customer friendly Reviewed on: 9th January 2024

Very friendly and easy to understand

Very friendly and easy to understand Reviewed on: 9th January 2024

Couldn’t believe I actually got a phone call from a...

Couldn’t believe I actually got a phone call from a real person! Reviewed on: 9th January 2024

There was no trouble at getting the loan and setting...

There was no trouble at getting the loan and setting up direct debit Reviewed on: 9th January 2024

Really great service.

Really great service. Start to finish easy and helpful. Reviewed on: 9th January 2024

Really easy to apply, great communication, love the...

Really easy to apply, great communication, love the app and how easy it is to see all the details of my loan and payments. I get a reminder email for my DD which is also great. Would highly recommend Zopa. Reviewed on: 9th January 2024

Zopa made the experience as simple as possible whils...

Zopa made the experience as simple as possible whilst making sure that my loan was affordable for me Reviewed on: 9th January 2024

Easy application easy form easy to understand easy t...

Easy application easy form easy to understand easy to sort Reviewed on: 9th January 2024

All very easy through the app and clear information...

All very easy through the app and clear information on what is available Reviewed on: 9th January 2024

Just really good communication.

Just really good communication. Great app and easy to use. Reviewed on: 9th January 2024

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