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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Great company, quick, efficient, great service

Great company, quick, efficient, great service Reviewed on: 9th January 2024

Very easy application, great customer service

Very easy application, great customer service Reviewed on: 9th January 2024

Great to be part of Zopa member and I enjoy calling...

Great to be part of Zopa member and I enjoy calling myself a member Reviewed on: 9th January 2024

App is very easy to use.

App is very easy to use.Everything you need is there’s Reviewed on: 9th January 2024

Too easy for words!

Zopa were easy and quick to deal with. Everthing is easily accessed online, the website is clear and the app has been perfect. I also took out a savings product as a result of this good experience and can see all on the app which is very useful Reviewed on: 9th January 2024

Great simple easy to use experience is amazing just...

Great simple easy to use experience is amazing just wish you could lend more rather than the 25k limit and wish your rates could be cheaper Reviewed on: 9th January 2024

Their platform is very user friendly and it was a ve...

Their platform is very user friendly and it was a very quick process to apply for my loan and get approval Reviewed on: 9th January 2024

The Zopa people are always easy to reach, transactio...

The Zopa people are always easy to reach, transactions are easy and they give you a feeling of belloging. Reviewed on: 9th January 2024

Had a couple of loans from Zopa, easy to apply for l...

Had a couple of loans from Zopa, easy to apply for loan witb speedy reply customer service team very helpful. Reviewed on: 9th January 2024

Treated as a human, not just a credit score!

Zopa App is user friendly and guides you through in simple terms when applying for a loan. Easy to keep track of balances and with the borrowing eligibility you know you will never be overstretched. You are treated as an individual and not just a credit score. Fabulous company Reviewed on: 9th January 2024

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