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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.94 (68052 reviews)

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4.94

Based on 68,052 reviews, last reviewed 20th Mar 2026

273900% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smart ste Fantastic service 10 out of 10 would recommend to all thank you for helping me out Reviewed on: 20th March 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (68052)

Interest rate jumped in 48 hours

Used clear score to get a loan quote and took a couple of days to decide if I should proceed, when I went back to take the loan the interest rate increased resulting in a rushed decision to take the loan at a higher interest rate it meant a £30+ in monthly payments Reviewed on: 6th March 2026

Loan application was swift and easy.

Loan application was swift and easy. Spoke to a lovely lady on the telephone. She was polite and friendly. A real pleasure. Reviewed on: 6th March 2026

Exceptional customer service and support

Exceptional customer service and support Reviewed on: 6th March 2026

My experience

My experience with Zopa was a very good straight forward no nonsense experience and can’t not praise the simplicity of applying for a loan. Reviewed on: 6th March 2026

Very helpful no hassle, and are the best to trust

Very helpful no hassle, and are the best to trust Reviewed on: 6th March 2026

Really easy to apply, no nonsense application money...

Really easy to apply, no nonsense application money in my bank within 1 hour Reviewed on: 6th March 2026

Easy, professional, respectful and clear

I have had 2 different loans from Zopa and they have been easy to get, easy to maintain with the easy to use app. Everything you want from a money lender. The language is lovely and clear and the response rate to queries is respectful, professional and timely. Reviewed on: 6th March 2026

very good and very helpful.

very good and very helpful. Zopa was straight forward and easy to follow. Reviewed on: 6th March 2026

Zopa 5 star company

Not only did zopa have the best interest rate, online forms were so easy & the money was in my account within hours, amazing service . The app is great , shows what you paid & when you paid it , plus all loan details at hand . Intuitive & very efficient, no hesitation in giving zopa top marks Reviewed on: 6th March 2026

Open honest and trustworthy

Simple to apply and set up. Emails get answered immediately. I feel they are a trustworthy company and put customers first. Reviewed on: 6th March 2026

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