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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Applying to receiving the money into my account was...

Applying to receiving the money into my account was so simple, quick and easy. The app is really easy to use and overall customer service is excellent. This is the best loan provider that I have ever used. Reviewed on: 16th April 2025

Quick turnaround on decisions.

Quick turnaround on decisions. Call to make sure that you understand the usual caveats and that you can afford the payments. Cash is in the bank fairly quickly afterwards. Reviewed on: 16th April 2025

Fantastic service from start to finish

Fantastic service from start to finish Reviewed on: 16th April 2025

The quick and efficient service at every part of the...

The quick and efficient service at every part of the process would make me use Zopa again and would definitely consider other financial products with them. Reviewed on: 16th April 2025

Financial support

Always there when I need financial support at good rates will always come back cheers Reviewed on: 16th April 2025

Excellent service, helpful staff

Excellent service, helpful staff Reviewed on: 16th April 2025

very easy for me to do anything managing calls email...

very easy for me to do anything managing calls email lots of offers Reviewed on: 16th April 2025

Easy to find what you need and apply.

Easy to find what you need and apply. No fuss and very quick Reviewed on: 16th April 2025

Really easy and straightforward to deal with

Really easy and straightforward to deal with Reviewed on: 16th April 2025

Super fast approval and the money were available lit...

Super fast approval and the money were available literally in an instant. Really Zopa has gone above and beyond. They are fantastic. Reviewed on: 16th April 2025

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