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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Very easy to implement the loan

Very easy to apply for the loan and money went in your bank very quickly with no problems easy internet connection for adding more payments if I wished Reviewed on: 16th April 2025

very easy and simple to apply and quick response.

very easy and simple to apply and quick response. Reviewed on: 16th April 2025

Very easy and clear to apply and fast payment

Very easy and clear to apply and fast payment Reviewed on: 16th April 2025

simple process, funds same day.

simple process that was easy to keep track of, money in account same day. Reviewed on: 16th April 2025

Excellent Loan

Good value, customer friendly options, professional customer service. Reviewed on: 16th April 2025

Easy to access and clear information

Easy to access and clear information Reviewed on: 16th April 2025

Very friendly, sensible advisers who made the decisi...

Very friendly, sensible advisers who made the decision easy. In a minefield Zopa stood out as a fair provider. Reviewed on: 16th April 2025

Excellent- Fabulous -customer services

I have had only very positive experiences when talking with any of your team members. A delight thank you. Reviewed on: 16th April 2025

Quick and easy

They have sorted out a loan really quickly and easily for me Reviewed on: 16th April 2025

Always fast and efficient.

Always fast and efficient. From application to receiving the funds is a very smooth process. Customer service is brilliant too !! Reviewed on: 16th April 2025

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