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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Easy to apply

Quick and easy to apply. Fast answer and Reviewed on: 16th April 2025

Great experience.

Great experience. Found it very easy and competitive rates Reviewed on: 16th April 2025

Has always been a really pleasant experience using Z...

Has always been a really pleasant experience using Zopa. It is easy to manage my loan and the service desk is really helpful. The application process was also really easy and the money was in my account very quickly Reviewed on: 16th April 2025

Fantastic service last year and again this year

Fantastic service last year and again this year with an option to release more at a lower rate Reviewed on: 16th April 2025

Good service

No problems everything explained well Reviewed on: 16th April 2025

This is my second time using zopa.

This is my second time using zopa. Good rates and speedy transfer Reviewed on: 16th April 2025

Excellent customer service and easy to navigate on w...

Excellent customer service and easy to navigate on web page. Excellent updates and app is easy to download and move about the app getting info on your loan Reviewed on: 16th April 2025

Easy to arrange and quick decision.

Easy to arrange and quick decision. Good and flexible app that makes using easy. Once load was arranged it was easy to change the payment date and it was clear what the impact would be. Reviewed on: 16th April 2025

I have a loan, debit and credit card with them

I have a loan, debit and credit card with the company and have never had any problems with communication. Everything is clear. Reviewed on: 16th April 2025

Just a straightforward loan, no hassle, no stress.

Just a straightforward loan, no hassle, no stress. Also clean UI and UX. Reviewed on: 16th April 2025

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