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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.95 (69082 reviews)

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4.95

Based on 69,082 reviews, last reviewed 1st May 2026

14% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

It was so easy and straight forward to apply with ve... It was so easy and straight forward to apply with very fast decision turn around pay out once successful. Very competitive repay rates always a no br... Read more Reviewed on: 1st May 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (69082)

Upfront and Honest

When my usual bank were not forth coming with a loan Zopa were quick on a decision at a very competitive price , everything is so clear and easy and you know what you've paid and what you owe instantly Reviewed on: 31st March 2025

Zopa always been very helpful and easy to deal with

Zopa always been very helpful and easy to deal with Reviewed on: 31st March 2025

Excellent Company

I find Zopa extremely professional great interest rates and swift payment Reviewed on: 31st March 2025

Very easy experience and very good customer service

Very easy experience and very good customer service Reviewed on: 31st March 2025

Zopa,The people bank.

Zopa,The people bank.They listen to there customers Reviewed on: 31st March 2025

All a received good service from zopa and I keet usi...

All a received good service from zopa and I keet using this every time I need it. Thank you Reviewed on: 31st March 2025

Really helpful

They have looked after me during my hour of need, really thankful Reviewed on: 30th March 2025

My first encounter with Zopa

When I first contact Zopa, I had already applied for a personal loan from my bank and so wanted comparison with the interest and Zopa's interest was very low compared to my bank. The application process was simple and quick. Transferring of the loan to my account after the credit check was very quick. I was really happy and satisfied with their service. Reviewed on: 29th March 2025

Personal experience

The application process was seamless, easy and straightforward. Reviewed on: 27th March 2025

Very poor customer service .

Very poor customer service . I have phoned up twice and none of them seem to know what they are doing . Reviewed on: 27th March 2025

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