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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Every one needs a zopa

They are very friendly easy to talk to Reviewed on: 2nd April 2025

Easy to contact & customer support is 2nd to none, w...

Easy to contact & customer support is 2nd to none, would highly recommend Reviewed on: 2nd April 2025

Great bank very clear and helpful.

Great bank very clear and helpful. Reviewed on: 2nd April 2025

Zopa is the best

Using Zopa has been one of the easiest & best experiences I have had with any loan companies.The app is so easy to use & navigate & the customer service is excellent.Ive never had any problems even when consolidating loans,they keep you up to date with everything. Reviewed on: 2nd April 2025

They were helpful when no one else was.

They were helpful when no one else was, they were upfront about their fees and checked in regularly to make sure I was happy with their service and see if there was anything else they could do to help me. Reviewed on: 2nd April 2025

Easy to arrange

Very helpful staff and a good rate easy to arrange Reviewed on: 2nd April 2025

Zopa's app makes managing their services very simple...

Zopa's app makes managing their services very simple, and it was easy to apply for and get a loan when I needed one. Reviewed on: 2nd April 2025

Zopa - So Easy To Deal With

Zopa are just a straight forward company to deal with, easy to navigate across the website / app, very clear & concise. Simply a leader in their field. Reviewed on: 31st March 2025

Been very good an I would tell everyone about it

Been very good an I would tell everyone about it Reviewed on: 31st March 2025

Very friendly and fast service also happy to send re...

Very friendly and fast service also happy to send relevant information and messages not too heavy on the adverts also always sending reminders and give updates on movements on my accounts. Reviewed on: 31st March 2025

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