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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Zopa are great

Zopa have always been very fast, easy to use and professional Reviewed on: 2nd March 2025

Easy to use

So easy to use and app for making additional repayments if I want to Reviewed on: 2nd March 2025

Quickly and effectively

Fast processing time from the moment the application is submitted Reviewed on: 2nd March 2025

very thorough extremely responsive and helpful.

very thorough extremely responsive and helpful. easy to follow steps to achieve what your looking for Reviewed on: 2nd March 2025

Easy to use,fast abd very gelpfu

Easy to use,fast abd very gelpfu Reviewed on: 2nd March 2025

Competitive, quick, easy, perfect loan

Very quick and smooth process. Competitive rates and faultless app and collection. Transparent and excellent customer service Reviewed on: 2nd March 2025

very easy to apply and you get the answer very...

very easy to apply and you get the answer very quickly Reviewed on: 2nd March 2025

Used twice and good rates,

Used twice and good rates Used twice and good rates, very good costumer service. Would definitely use again and tell others Reviewed on: 2nd March 2025

App is really easy to use and understand.

App is really easy to use and understand. Payments are notified well before they are due. Excellent service all round. Reviewed on: 2nd March 2025

My review

Easy to deal with and quick response times Reviewed on: 2nd March 2025

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