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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Fast speedy service quick response well worth .

Fast speedy service quick response well worth trying Reviewed on: 2nd March 2025

Great experience give them a try

Very easy online experience and the loan was granted quickly. Zopa have a great online and app portal so you can keep a track of your loan. I would highly recommend people to take a look Reviewed on: 2nd March 2025

Very fast and efficient company.

Very fast and efficient company. Reviewed on: 2nd March 2025

Request for loan process was easy to do.

Request for loan process was easy to do. Money was in my bank quickly. Setting up a direct debit was easy and the payments regularly come out on the date selected. Reviewed on: 2nd March 2025

1st Class Service

No drama. Good rate and excellent app. Don't get bombarded with emails Reviewed on: 2nd March 2025

Seamless app experience, quick responses, excellent...

Seamless app experience, quick responses, excellent app features, fair pricing Reviewed on: 2nd March 2025

Best of the rest

Customer service very helpful. Web site easy and not confusing. Reviewed on: 2nd March 2025

Great experience from start to finish when applying...

Great experience from start to finish when applying and deciding on a loan. Reviewed on: 2nd March 2025

Excellent all round.

Excellent all round.. great customer service very friendly and very efficient. Reviewed on: 2nd March 2025

How did we copa without zopa

Easy to understand application and very customer friendly Reviewed on: 2nd March 2025

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