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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Had a breakdown on my car and I need the car for work.

Had a breakdown on my car and I need the car for work. I had to replace a lot of parts. I was able to apply for a Zopa credit card so simply and easy to fill in the application Reviewed on: 1st March 2025

I’m very happy about Zopa and thank you so much for...

I’m very happy about Zopa and thank you so much for all Reviewed on: 1st March 2025

I have always found the rates very good and the fact...

I have always found the rates very good and the fact you have the option to pay off quicker and reduce monthly payments Reviewed on: 1st March 2025

Thumbs up for Zopa

Simple application process, quick decision & fantastic app to keep track of payments etc. Reviewed on: 1st March 2025

Asked for a small loan it was in my account within t...

Asked for a small loan it was in my account within the hour Apr was excellent they didn't ask me loads of questions discussed what would suit me pay back only small on top of loan you couldn't get a better rate anywhere I would highly recommend them 100 percent Reviewed on: 1st March 2025

Best company out there

I find the whole process very simple, clear and fast. Love online app too, very well structured and easy to navigate. It's great that you can make extra payments and/or repay the loan quicker Reviewed on: 28th February 2025

Excellent quality and service

I have had 3 loans each time administered very quickly Reviewed on: 28th February 2025

Easy to apply and the money was transferred to acct...

Easy to apply and the money was transferred to acct very quick. Reviewed on: 28th February 2025

It was straightforward, great offer and easy plan to...

It was straightforward, great offer and easy plan to follow. Very accommodating to o my needs and abilities financially. Very happy and grateful for the offer. Reviewed on: 28th February 2025

Excellent customer service and very professional

Excellent customer service and very professional Reviewed on: 28th February 2025

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