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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Loan for Christmas shopping has been approved on the...

Loan for Christmas shopping has been approved on the same day, very happy Reviewed on: 28th February 2025

Wonderful

Great customer service,dealt with very quickly on chat……..so easy to use mobile app ,fantastic credit card ,love my Zopa card . Reviewed on: 28th February 2025

I had a personal loan from Zopa and the turn around...

I had a personal loan from Zopa and the turn around from the application to having the funds available was very quick and efficient. The customer service has been phenomenal. I was also offered a beta bank account with high rate interst account connected as I was a customer through my loan, this was greatly appreciated and I have enjoyed using the account. The app is extremely user friendly and I would and have recommended Zopa to my friends and family. Reviewed on: 28th February 2025

Easy and fantastic service and I love

Easy and fantastic service and I love Reviewed on: 28th February 2025

So easy to sort out and excellent communication thou...

So easy to sort out and excellent communication though out the process Reviewed on: 28th February 2025

Easy to use app easy to use to apply

Easy to use app easy to use to apply Reviewed on: 28th February 2025

Great quick service.

Great quick service. A completely hassle free experience and very easy to use app Reviewed on: 28th February 2025

Great company

Brilliant company, very easy to navigate in the app. Got myself a loan without leaving the house. Received money within an hour. Very convenient. What else can you ask for? Reviewed on: 28th February 2025

Great service

So easy o apply even for a technophobe like me You get your answer within minutes and the cash the next day as promised and you get advised about them taking your payment before they take it Reviewed on: 28th February 2025

Friendly customer service and quick service.

Friendly customer service and quick service. Reviewed on: 28th February 2025

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