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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Easy to use app, quick decisions, fantastic customer...

Easy to use app, quick decisions, fantastic customer service and a company that cares for their client base. Company is progressive. Reviewed on: 28th February 2025

Very easy to use, and very helpful staff

Very easy to use, and very helpful staff Reviewed on: 28th February 2025

Very easy and quick to sort out on line and very str...

Very easy and quick to sort out on line and very straight forward Reviewed on: 28th February 2025

Zopa have been excellent in my experience of using t...

Zopa have been excellent in my experience of using them.Their approach is both professional and throughout my experiences with them they have made me feel at ease as they are very approachable. Reviewed on: 28th February 2025

Very Very Nice extra super extra

Very Very Nice extra super extra Reviewed on: 28th February 2025

Fast, informative, reliable, money in accounts as so...

Fast, informative, reliable, money in accounts as soon as application is accepted. Application simple and straightforward. Does not require too much information. Application not complicated. Customer service, reliable. Happy with Zopa. Very informative. Reviewed on: 28th February 2025

Great hassle free service, helpfull and efficient pe...

Great hassle free service, helpfull and efficient people. Reviewed on: 28th February 2025

ZOPA Bank, have provided me with the most professio...

ZOPA Bank, have provided me with the most professional advice and guidance I have ever received. Making my financial decisions easier to accomplish. Reviewed on: 28th February 2025

Good communication skills all.

Good communication skills all.the way Reviewed on: 28th February 2025

So easy to apply for and the app makes it really eas...

So easy to apply for and the app makes it really easy to track your loan details and repayments. Excellent service. Reviewed on: 28th February 2025

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