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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Quick decision which really helps.

Quick decision which really helps. Money transferred same day. Reviewed on: 28th February 2025

My loan was approved within an hour of submitting th...

My loan was approved within an hour of submitting the application. I was initially afraid it might be declined since my bank had already refused me, but to my surprise, it was approved. Reviewed on: 28th February 2025

I have a personal loan and a credit card through Zopa.

I have a personal loan and a credit card through Zopa. The rates are good, the app is great & I can't fault the service they provide. They have regular offers for existing customers Reviewed on: 28th February 2025

Easy to use app, have opens current account and savi...

Easy to use app, have opens current account and savings account Reviewed on: 28th February 2025

Zopa Loan

It was really easy to apply and funds received really quickly. Reviewed on: 28th February 2025

Everything went really well when I was looking for a...

Everything went really well when I was looking for a loan Zopa was trumps would recommend Zopa to everyone very helpful and fast Reviewed on: 28th February 2025

Very professional and very helpful if one has proble...

Very professional and very helpful if one has problems paying on time Reviewed on: 28th February 2025

Tech savvy

I’m not very tech savvy so to find Zopa was so easy to use and understand was a god send, the decision was made quickly and the money made available as soon as possible. Reviewed on: 28th February 2025

Very easy and fast to deal with.

Very easy and fast to deal with.Can see all information quickly. Reviewed on: 28th February 2025

Would recommend to anyone!

Would recommend to anyone! Offers to match all needs. Easy to access and manage. Great customer service. Reviewed on: 28th February 2025

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