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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Excellent service, great use of IT very clean and ea...

Excellent service, great use of IT very clean and easy to use. Reviewed on: 28th February 2025

Incredibly easy to deal with.

Incredibly easy to deal with. Quick turnaround on loan application Reviewed on: 28th February 2025

One stop shop

Zopa has been my go to for loans for years now. Easy to apply and they respond within minutes. App is also very user friendly. Reviewed on: 28th February 2025

Very good excellent service good rate of apr

Very good excellent service good rate of apr Reviewed on: 28th February 2025

So easy to set up , excellent service

So easy to set up , excellent service Reviewed on: 28th February 2025

Was easy to apply and quick decision

Was easy to apply and quick decision Reviewed on: 28th February 2025

Don’t delay arrange your loan today

Easy to arrange,great customer service,would highly recommend Reviewed on: 28th February 2025

They helped in most difficult time.

They helped in most difficult time. Always get notifications that help me stay on track. Easy to use online Reviewed on: 28th February 2025

Has several loans with zopa and think there a great...

Has several loans with zopa and think there a great easy company to work with Reviewed on: 28th February 2025

The process was quite straight forward ,even for an...

The process was quite straight forward ,even for an IT luddite, I found it easy. Reviewed on: 28th February 2025

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