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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Fantastic service, dealt with everything perfectly

Fantastic service, dealt with everything perfectly Reviewed on: 28th February 2025

Great service and so easy to use

Great service and so easy to use Reviewed on: 28th February 2025

I found it very easy to apply for a loan.

I found it very easy to apply for a loan.the security was thorough. The person I spoke to on the phone was courteous and helpful. The repayments are very concise and fair. Reviewed on: 28th February 2025

Easy to apply, easy mobile app to manage.

Easy to apply, easy mobile app to manage. Reviewed on: 28th February 2025

Easy Process

Very easy process arranging a personal loan Reviewed on: 28th February 2025

Lowest apr I’ve ever had.

Lowest apr I’ve ever had. Loan application was simple and quick Reviewed on: 28th February 2025

Great service.

Very quick initially sorting out my product. When I was having difficulty paying at a time they were understanding and reasonable with sorting it out Reviewed on: 28th February 2025

Speedy loans

Very fast and efficient. Loan was organised in a very short space of time Reviewed on: 28th February 2025

Application for loan was excepted within 24 hours of...

Application for loan was excepted within 24 hours of checks. Excellent communication throughout the process. Reviewed on: 28th February 2025

exceptional service from applying to getting my loan...

exceptional service from applying to getting my loans, customer service were very professional & polite. Reviewed on: 28th February 2025

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