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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Quick efficient and helpful answer

Quick efficient and helpful answer Reviewed on: 28th February 2025

I found the whole experience easy and was completed...

I found the whole experience easy and was completed quickly. Reviewed on: 28th February 2025

No issues polite phone calls and explanations given

No issues polite phone calls and explanations given Reviewed on: 28th February 2025

Great company with easy app

The app means it is easy to monitor where you are in regards to payments. Also they provide helpful advise if you are in trouble.The application process is simple and is fully explained. Reviewed on: 28th February 2025

Great provider

I have a credit card and loan. Both were easy to apply for, decisions made promptly and money in the bank was quick Reviewed on: 28th February 2025

The one to use

Straight forward easy application and quick progress Reviewed on: 28th February 2025

Loan in minutes

Lian was easy to apply for. Details of loan was explained in detail and easy to understand. Funds were in my account within minutes. Repayments easy to manage. Would highly recommend. Reviewed on: 28th February 2025

Reliable and good customer service

Zopa was always there for me when I needed it. And loan process is so easy and customer service is great. The moment they announced their Banking, I signed up right away. Reviewed on: 28th February 2025

Great provider, excellent customer service

Great provider, excellent customer service Reviewed on: 28th February 2025

Zopa are fab, easy to set up, clear on payments and...

Zopa are fab, easy to set up, clear on payments and interest. Reviewed on: 28th February 2025

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