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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69084 reviews)

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4.91

Based on 69,084 reviews, last reviewed 19th May 2026

14% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy to us app and find information Easy to us app and find information Reviewed on: 19th May 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (69084)

Quick, competitive and good customer service.

I took out a £5,000 loan with zopa in 2017. The application process was quick and easy to understand. I found their rates to be competitive and their communication is excellent. They provide an online account so you can easily change repayment dates (which I have done with no problems) and keep track of your repayments. As a current customer I would certainly recommend zopa to others who want to take out a loan. Reviewed on: 4th January 2018

Great loan provider

Easy to apply, easy to manage and easy to close or upgrade as required. Reviewed on: 4th January 2018

Simple, clear, effective, quick.

No nonsense, clear and responsible lending. Customer service - great. Clarity of terms - great. Rates - great. Reviewed on: 4th January 2018

No problems

Fast efficient service. No problems at allZ Reviewed on: 4th January 2018

Very fair

Couldn’t have got myself back on track without Zopa most banks don’t help without a stellar track record. Reviewed on: 4th January 2018

Brilliant service, quick and easy

Enquired about loan , system easy to use , quick decision and in my bank within 2 days . Great service and rates , will always use Zopa for future lo.ans and service Reviewed on: 4th January 2018

Help get started

I took out a loan to help get started on moving out the house of my parents in inverness to edinburgh. The whole process was easy to set up and got a quick reply. Zopa email you regularly with reviews on your payments and any other info needed to give when appropriate would highly recommend using them to anyone. Reviewed on: 4th January 2018

Amazing company

First class response ...answers in minutes... lowest rates i have ever paid for a personal loan and i have had a few Reviewed on: 4th January 2018

Good service

Yes good service good relation with customer Reviewed on: 4th January 2018

Great company

Hassle free and simple to use, I've found Zopa extremely helpful and have recommended them to friends and family Reviewed on: 4th January 2018

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