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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Excellent service so helpfull at all times easy pay...

Excellent service so helpfull at all times easy pay off loan Reviewed on: 28th February 2025

Quick and efficient!

Quick and efficient! Clear messages and progress Reviewed on: 28th February 2025

Very easy application and swift funds

Very easy application and swift funds Reviewed on: 28th February 2025

Used them twice very simple

Used their services twice. Effortles Reviewed on: 28th February 2025

I’ve used Zopa for a few different loans and the app...

I’ve used Zopa for a few different loans and the app is so easy to use. You can apply, get settlement figures, pay off and consolidate loans with ease. Also the rates are extremely competitive. Always kept up to date with the process and things happen very quickly. Reviewed on: 28th February 2025

Have a fantastic experience very easy to use have no...

Have a fantastic experience very easy to use have no issues so far Reviewed on: 28th February 2025

Customer service

Customer service is very professional and follow through. Reviewed on: 28th February 2025

Very easy to use and very tailored to my wants.

Very easy to use and very tailored to my wants. Reviewed on: 28th February 2025

Zopa gets my vote! Even beat my bank of 28 years!

Was approved for my loan within minutes and the money was in my bank instantly. The direct debit was set up during the application stage so I didn't have to do anything at all, the process was so quick and simple. Got a fantastic rate (my bank who I've been with for 28 years didn't even offer anything close). Would 100% recommend Zopa and will definitely be my first choice in the future should I ever want another loan. Reviewed on: 28th February 2025

Great customer service and very efficient.

Great customer service and very efficient. Also great rates and fast service Reviewed on: 28th February 2025

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