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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Helping when help is needed.

Easy, no nonsense approach to borrowing, actively helping when other banks do not want to even listen. Reviewed on: 28th February 2025

Exceptional and fast service from the start

Exceptional and fast service from the start Reviewed on: 28th February 2025

I got a loan out and the app is so easy to use and d...

I got a loan out and the app is so easy to use and definitely supports me making the right choices. I like also that the more of my loan to pay off the better it looks for my affordability and borrowing power which it presents really well. It’s all just very easily understood, which is good for someone like me. Reviewed on: 28th February 2025

Very easy to deal with

Very easy to deal with and great app to manage my money. Reviewed on: 28th February 2025

The application from start to finish was simple and...

The application from start to finish was simple and effective. The process was fast and efficient. By using the Zopa app you could track your application. Sending documents was easy and hassle free. The sales people were polite and courteous and I had no issues at all. Reviewed on: 28th February 2025

It was a very Pleasant experience.

It was a very Pleasant experience going through the process. The process was not difficult to understand and information was readily available. Things happened quickly and in a timely manner Reviewed on: 28th February 2025

All the way through my bad credit

All the way through my bad credit Reviewed on: 28th February 2025

Everything was easy

Everything was very easy to complete Reviewed on: 28th February 2025

Really easy and fast service.

Really easy and fast service. Easy to use app, fantastic experience Reviewed on: 28th February 2025

Really great lenders

Zopa have provided me with really valuable loan options over the last 5 years. The app is well run and easy to access. funds are sent very quickly and interest rates are competitive. Reviewed on: 28th February 2025

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