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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Smart way to borrow

Easy to apply you can pay more if you want to with the easy app, and choose what repayments that suit you Reviewed on: 28th February 2025

Different than the rest

Fair rates, good simple process and you feel valued as a customer with good offers. Reviewed on: 28th February 2025

Zippler is always there when you need it

Zippler is always there when you need it Reviewed on: 28th February 2025

Pretty seamless process from application, during the...

Pretty seamless process from application, during the loan and after the loan. It's easy to access my details, there's no clutter in the way of finding out what I need and tbh, the experience is so smooth and I didn't really need any customer service! Reviewed on: 28th February 2025

Very helpful and understanding when difficult times...

Very helpful and understanding when difficult times were experienced, helped me to manage the account better Reviewed on: 28th February 2025

Easy to apply and information was delivered very wel...

Easy to apply and information was delivered very well and timely. Post application they have been brilliant. Would definitely use them again. Reviewed on: 28th February 2025

Very easy to search for the loan, everything explain...

Very easy to search for the loan, everything explained up front & competitive rates. No issues with the loan, funds received quickly & all easy to track in app. Reviewed on: 28th February 2025

Easy to use, insightful service.

Easy to use, insightful service. That helps you plan and mensge your finances Reviewed on: 28th February 2025

Easy fuss free and sensible lending.

Easy fuss free and sensible lending. Reviewed on: 28th February 2025

I’ve used Zopa several times

I’ve used Zopa several times, and it’s always been a good experience Reviewed on: 28th February 2025

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