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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Easy to navigate, quick decision and quick payment.

Easy to navigate, quick decision and quick payment. All managed by a very good app. Reviewed on: 28th February 2025

I have had a great experience with Zopa.

I have had a great experience with Zopa. Zopa's loan consolidation service has helped me a great deal and made my overall monthly payments hundreds of pounds cheaper. Reviewed on: 28th February 2025

It was so quick and easy to apply.

It was so quick and easy to apply. I got a decision within minutes, plus payment was in my account within 5 minutes of acceptance. Reviewed on: 28th February 2025

very good service outstanding

very good service outstanding ## Reviewed on: 28th February 2025

Zopa is extremely easy to use and understand.

Zopa is extremely easy to use and understand. The app provides an excellent user experience, I know where I stand with payments and balances. I would recommend Zopa as a financial service to friends and family. Reviewed on: 28th February 2025

Had a few loans with Zopa great rate and service...

Had a few loans with Zopa great rate and service Reviewed on: 28th February 2025

Slick interface, quick decisions and fulfilment

Slick interface, quick decisions and fulfilment Reviewed on: 28th February 2025

Excellent service

Very fast and easy. The application was not too long and the results and transfer of funds into my account was almost instantly Reviewed on: 28th February 2025

Quick and simple, made the process easy

Quick and simple, made the process easy Reviewed on: 28th February 2025

Quick and easy to use great customer service and app

Quick and easy to use great customer service and app Reviewed on: 28th February 2025

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