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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Great service and keeps me up to date with my accoun...

Great service and keeps me up to date with my account easy to use app Reviewed on: 28th February 2025

Quick, straightforward process, mostly excellent comms

Quick, straightforward process, mostly excellent comms Reviewed on: 28th February 2025

A wonderful organisation

A wonderful organisation who has offered me a chance to win £1,000 if I say something nice about them. Zopa is absolutely marvellous, god bless them Reviewed on: 28th February 2025

No issues totally professional start to finish.

No issues totally professional start to finish. Reviewed on: 28th February 2025

Zopa 5 star

Excellent first class hassle free and very quick service with a great on line platform that is very easy to use and straightforward with no hassle at all fast decisions and great banking app and very good credit card rates Reviewed on: 28th February 2025

Faultless

Faultless , simple process , good company to deal with Reviewed on: 28th February 2025

Easy start to finish

Easy to apply, easy to pay and excellent communication. The app is very user friendly and provided lots of financial support and advice. It helped us out at a difficult time and we were able to pay off earlier and save interest. Reviewed on: 28th February 2025

Easy and hassle free, just want you need

Easy and hassle free, just want you need Reviewed on: 28th February 2025

Good app

Good experience, like the fact I can access my account online Reviewed on: 28th February 2025

Friendly and helpful staff easy to contact customer...

Friendly and helpful staff easy to contact customer services and simple on line help Reviewed on: 28th February 2025

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