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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Easy and informative

The application process was easy to use, I knew what my interest rate was prior to the application. Overall good experience. Reviewed on: 28th February 2025

Customer caring

From the start of the process to the end the help from Zopa people was top notch, nothing was a problem willing to listen and offer advise have recommended to to family and friends Reviewed on: 28th February 2025

Fantastic fast and efficient thanks

Fantastic fast and efficient thanks Reviewed on: 28th February 2025

Zopa is so user friendly!

Zopa is so user friendly and their app helps keep my updated on how my loan is going. Reviewed on: 28th February 2025

Always a pleasure to deal with.

Always a pleasure to deal with. Never any issues Reviewed on: 28th February 2025

The application process was simple, intuitive and ea...

The application process was simple, intuitive and easy to understand. The speed with which the application was processed was excellent. Personal contact was polite and helpful. The app to track the loan has been effective and straightforward. Excellent service and communication. Reviewed on: 28th February 2025

Took out a small loan, money was in my bank within m...

Took out a small loan, money was in my bank within minutes. Fantastic easy to use app to manage the money. Reviewed on: 28th February 2025

Brilliant and friendly ,easy to deal with,the app is...

Brilliant and friendly ,easy to deal with,the app is user friendly Reviewed on: 28th February 2025

Very easy and convenient way to take a loan if somet...

Very easy and convenient way to take a loan if something unexpected happened. Quick decision and money on your account in few minutes. Personal interest quite competitive specially when it’s not your first loan. Reviewed on: 28th February 2025

Thank you Zopa

I had previously been rejected for loans and it had given me a lot of anxiety and stress. Zopa was easy to use and it was simple to find out if I would be preapproved or not, and the interest rates were miles smaller than some of even the bigger banks. Reviewed on: 28th February 2025

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