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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Reliable & fast personal loan

I applied twice for a personal loan & both have been successful.My money was into my account immidately.The best thing is their borrowing power & every 14 days it will be updated & you will know if you are eligible for a loan or not.They offer you a personal loan every 6 months based on your credit. Reviewed on: 28th February 2025

Excellent u love all the help and advice Zopa...

Excellent u love all the help and advice Zopa gave Reviewed on: 28th February 2025

Zopa provides a seamless experience

Straight forward process and excellent customer support. Reviewed on: 28th February 2025

Prompt, professional service with friendly staff.

Prompt, professional service with friendly staff. Straightforward application process with everything explained clearly. No hard sell. Reviewed on: 28th February 2025

Really easy to use and friendly

Really easy to use and friendly and helpful Reviewed on: 28th February 2025

good APR, ease of use, fantastic app, quick response

good APR, ease of use, fantastic app, quick response Reviewed on: 28th February 2025

So quick to arrange a loan and competitive rates.

So quick to arrange a loan and competitive rates. Doesn’t feel like you have to tell them what you bought at the shop last week to be approved. Reviewed on: 28th February 2025

App is just brilliant. .

App is brilliant, brilliant service when needed. Feel more confident managing my money. Really clear and customer friendly visuals - well done Reviewed on: 28th February 2025

Application process very easy and quick.

Application process very easy and quick. Uploading proof of earnings made simple. Very clear and informative T & C's. Money transferred into account very fast. Would recommend Zopa financial products to anyone. Reviewed on: 28th February 2025

Zola's lending products are very accessible and thei...

Zola's lending products are very accessible and their platform is very user friendly Reviewed on: 28th February 2025

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