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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Always had positive experience with Zopa.

Always had positive experience with Zopa. Always an easy , simple straightforward transaction. Reviewed on: 28th February 2025

Easy to apply for, the app is easy to use.

Easy to apply for, the app is easy to use. Good customer service. Reviewed on: 28th February 2025

Simple all managed via the APP had no need for custo...

Simple all managed via the APP had no need for customer service. Reviewed on: 28th February 2025

Good loan provider

The process end to end has been really clear. Communication and sense-checking opportunities before agreeing the terms to ensure affordability. Reviewed on: 28th February 2025

1000% recommend it , always good ,

1000% recommend it , always good , Reviewed on: 28th February 2025

Needed loan buy a car and they help me a lot within...

Needed loan buy a car and they help me a lot within one day was into my account Reviewed on: 28th February 2025

Good loan company

Everything is easy to navigate and U can find everything easily on the website Reviewed on: 28th February 2025

Really good, understanding customer service reps.

Really good, understanding customer service reps. Excellent communication and products. Reviewed on: 28th February 2025

Very good.

Very good. Smooth and efficient. Reviewed on: 28th February 2025

I needed some money and they have provided.

I needed some money and they have provided. Reviewed on: 28th February 2025

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