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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Excellent service and great perfect loan provider rates

Excellent service and great rates Reviewed on: 28th February 2025

Great service and friendly staff

Great service and friendly staff Reviewed on: 28th February 2025

Easy process, friendly user app great communication

Easy process, friendly user app great communication Reviewed on: 28th February 2025

Thank you Zopa!

Thank you Zopa! I have had two loans with yourselves and have been happy each time. I would definitely come to you again if I needed to! Your interest rates are always lower than others too! Reviewed on: 27th February 2025

Excellent

Brilliant, the questions were easy and simple. Very user friendly and super fast! Reviewed on: 26th February 2025

Great customer service very easy to apply and speedy...

Great customer service very easy to apply and speedy service. Reviewed on: 26th February 2025

I have a personal loan with Zopa.

I have a personal loan with Zopa, and my Wife Her own loan with them. It was easy to apply for and excellent service Reviewed on: 26th February 2025

Good service.

I have used Zopa twice now and always had good service. Never had any issues Reviewed on: 25th February 2025

Quick and easy to apply.

Had a loan last year and just actually paid it off now. It was easy to apply and a very quick process. Reviewed on: 25th February 2025

Would highly recommend!!

I have several products with this company and can not fault them in anyway… experience to date has been second to none… would highly recommend for easy of use, communication and value for money products Reviewed on: 25th February 2025

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