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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Really easy

Really easy, all online no hassle and so simple to complete Reviewed on: 1st February 2025

User friendly, great interest rates

User friendly, great interest rates Reviewed on: 29th January 2025

Great customer service and support, approval of the...

Great customer service and support, approval of the loan is very quick and straightforward with low APR, very clear explanation of terms and options Reviewed on: 28th January 2025

ZOPA 280125

Everything online or customer agents excellent and easy to communicate . Reviewed on: 28th January 2025

Very easy to use online application.

Very easy to use online application. Not to many questions to answer. Very quick response. Loan funds transferred almost immediately. Reviewed on: 27th January 2025

No problem

Straightforward excellent application process and customer team excellent. Reviewed on: 27th January 2025

Use this bank

Easy to use quick access to funds or new loans Reviewed on: 26th January 2025

Fast, easy and reliable.

Fast, easy and reliable. Competitive rates and excellent customer service. Reviewed on: 25th January 2025

I highly recommend, fast, efficient, very good condi...

I highly recommend, fast, efficient, very good conditions and interest rates. App for smartphone convenient and clear. Reviewed on: 24th January 2025

Zopa Experience

Easy to apply for. Quick efficient service. Reviewed on: 24th January 2025

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