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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Fantastic service

The whole experience has been great Reviewed on: 17th February 2025

Brilliant

Very simple, easy to use web site, brilliant all round. Reviewed on: 16th February 2025

Excellent

Excellent customer services Easy to contact Everything explained Clear and concise Reviewed on: 16th February 2025

Good job

No problem from start to finish easy app to check progress of loan Reviewed on: 15th February 2025

Fantastic company easy to use app

Fantastic company easy to use app Reviewed on: 15th February 2025

Excellent service, easy to apply with great communic...

Excellent service, easy to apply with great communication Reviewed on: 14th February 2025

The way they manage and approved my application was...

The way they manage and approved my application was without stress and the customer service was very friendly Reviewed on: 10th February 2025

A great deal great experience .

Quick with no hassle, great interest rate better than the Bank offered, money was in my account within the hour, i have recommended to a few of my friends and they have had the same experience, a great company to work with. Reviewed on: 5th February 2025

Simple application process and can track my loan thr...

Simple application process and can track my loan through an easy to use app any time Reviewed on: 3rd February 2025

Got a loan when 2 more companies said no.

Got a loan when 2 more companies said no.. So easy to apply for money in my account in a few minutes. Reviewed on: 2nd February 2025

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