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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (69091)

Zopa real people that are help too

The Zopa website is easy to understand it concentrates you on what you are after, the process is straightforward and I found them to be quick at making decisions. But for me the ability to speak to real, helpful people that's a deal maker for me. Reviewed on: 31st May 2017

Great service and very rapid

I had a really good experience with Zopa. The service has been really fast and advisors have been professional and very helpful when I had questions. I would recommend Zopa to anybody. Well done! Reviewed on: 31st May 2017

Simple, courteous application process, rapid response

I needed to borrow £1000 for a maximum of a year. The application was simple and realistic. The repayments are sensible and I can repay extra at any time. This makes the whole process painless. At no time was I made to feel inadequate. There were encouraging email updates during the process so you never felt anxious or forgotten. A much more pleasant experience than applying to a bank! Reviewed on: 31st May 2017

Brilliant first impression

I only took out a Zopa loan last month, but the early experience has been fantastic. My loan was approved quickly, my terms were set out clearly and then when my first repayment was taken, they sent me email confirmation that it had all gone through ok. Very impressed with their customer service so far. Reviewed on: 31st May 2017

fantastic concept

Zola is a straight forward way to borrow money ,they contacted me the next day and wasn't long after that the money I borrowed was available,very easy helpful and just a brilliant concept. Reviewed on: 31st May 2017

ZOPA "THE BEST LOAN PROVIDER IN THE CURRENT MARKET PLACE

I applied for a loan with Zopa because the interest rate was unbelievably competitive in comparison with other lenders. The application process was simple and straight forward and I was advised that I had been accepted within minutes. The money was transferred into my account for my car loan within a few days. I would highly recommend Zopa to my friends and family without hesitation. Reviewed on: 31st May 2017

Same again

Really works and able to keep track Reviewed on: 31st May 2017

Straight forward and clear

The most hassle free method of borrowing ive ever experienced. Such a straight forward and simple process, with a clear website. Cant talk highly enough of zopa! Reviewed on: 31st May 2017

Modern Day Sensible Birrowing

Quick , Simple customer focused , a very easy way to lend money Reviewed on: 31st May 2017

Quick and Easy

I was so surprised at the speed and simplicity of getting a loan with Zopa. It took surprisingly little time to understand the options, how Zopa works, get a quote and complete my loan. On top of that the cost of finance was far better than my own bank was offering me. It was a no brainer. Reviewed on: 31st May 2017

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