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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69090 reviews)

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4.91

Based on 69,090 reviews, last reviewed 12th Sep 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Very good and very esy to apply Very good and very esy to apply very fast Reviewed on: 12th September 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69090)

Excellent

I have had 4 or 5 loans with Zopa and the process has always been simple and hassle free. Staff are always pleasant and helpful...and the rates are always competitive. Reviewed on: 30th May 2017

excellent response to help customer in need, when in difficulty

their loan process requires no hassles. Reviewed on: 30th May 2017

5atar service

Quick, easy and no fuss would recommend Reviewed on: 30th May 2017

AMAZEBALLS :D :D

Couldn't recommend more , really quick and efficient service and at a time where I needed it most as well THANK YOU !!! Reviewed on: 30th May 2017

Completely pain free experience

Found the application process very simple to complete, whilst the scrutiny process was very thorough it was also quick, allowing us to complete our purchase very quickly- WIN Win Win- just brilliant! Reviewed on: 30th May 2017

Easy to use. Clear. Friendly.

Applies for a loan after my bank ended my student overdraft. Zopa gave me reasonable rates so I applied for a loan. The website was also really clear about what I would pay and when. I had trouble getting some of my evidence documents together about where I lived etc. They were proper friendly about it, extended my application window while I got it sorted. Love the fact you can repay early with no penalty. But best of all is that I now don't live in my overdraft which makes me more conscious about my money and allowing me to start saving while repaying! Reviewed on: 30th May 2017

This was the most hassle free decision

This was so simple and stress free from start to finish. Reviewed on: 30th May 2017

Easy to use and very fair

Very quick response. Good rates and easy to use. When I contacted customer service to find out how many payments I had left, they responded within a day. Reviewed on: 30th May 2017

Great customer service

Great service with great customer service and amazing rates. Recommend to all who need a bit of help. Reviewed on: 30th May 2017

Brilliant

Fantastic service with no fuss. Highly recommend zopa Reviewed on: 30th May 2017

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