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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Application was dealt with in minutes absolutely gob...

Application was dealt with in minutes absolutely gobsmacked with efficiency Reviewed on: 17th January 2025

Fast payout so simple application, absolute life sav...

Fast payout so simple application, absolute life savers, I have credit card , savings account and loans and will be getting car finance next brilliant apr's. Thankyou Zopa Reviewed on: 17th January 2025

The experience was quick Staff very polite.

The experience was quick Staff very polite. Online progress was easy to follow and understand Reviewed on: 17th January 2025

So easy to deal with them, the whole experience from...

So easy to deal with them, the whole experience from start to finish was excellent Reviewed on: 17th January 2025

Easy to get into the website.

Easy to get into the website , easy to log in and get to your account with good security to log in. Reviewed on: 17th January 2025

Easy Peasy Loan Process

Applied for a loan and approved quickly - customer service is second to none, will definitely apply for another loan once this ones finished - Very Happy Reviewed on: 17th January 2025

Zopa with the best App interface

The App interface is user friendly, informative and easy to navigate. Easy to access other products Reviewed on: 17th January 2025

Excellent company Great from start to finish

Great from start to finish, top notch service, been a breeze Reviewed on: 17th January 2025

Safe and secure

I have used Zopa twice for personal loans, on the second occasion because of my positive experience with my first loan. On both occasions I was pre - approved, and the money in my bank in less than 30 mins. The online service was first class with regards to balance and early settlement. It felt safe and secure at all times. Top marks from me. Reviewed on: 17th January 2025

excellent app, easy to manage

excellent app, easy to manage, good structure and offers to save money too Reviewed on: 17th January 2025

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