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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Excellent response and tools .

Excellent response and tools . Excellent customer service Reviewed on: 17th January 2025

It actually only took less than 5 minutes and had th...

It actually only took less than 5 minutes and had the money within the hour. Reviewed on: 17th January 2025

Very nice people to talk to if you need help with an...

Very nice people to talk to if you need help with anything Reviewed on: 17th January 2025

Customer Driven and Forward Thinking

Zopa is an all round positive and forward thinking customer focused independent money lender. Reviewed on: 17th January 2025

Modern banking, made simple.

I origonally got a loan with Zopla in order to purchase a solar system for my property. Zopla offered a fair rate of interest and it was simple to apply for. The money was in my bank within a couple of hours. The app made it easy to see my payment plan. It also gave me the option to pay off the loan quicker, resulting in a lower charge of interest. I now have a bank account with Zopla, and have since taken out another loan. The Zopla app is easily the perk that takes Zopla a step above other banking apps. The app is clear, has lots of different options and everything can be done with a few clicks. I have recommended Zopla to friends already. Reviewed on: 17th January 2025

Very easy and quick.

Very easy and quick. The c app lets me keep up to date with my repayments. It also lets me know if and when my am eligible for a new loan. Reviewed on: 17th January 2025

Excellent customer service at the point of applying...

Excellent customer service at the point of applying for the loan and the time of closing the loan Reviewed on: 17th January 2025

Personal loan

Applied got my funds in minutes it was so easy Reviewed on: 17th January 2025

Excellent service easy to deal with

Excellent service easy to deal with Reviewed on: 17th January 2025

The whole process was easy to complete and I receive...

The whole process was easy to complete and I received an immediate answer Reviewed on: 17th January 2025

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