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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Very easy to use, process very smooth.

Very easy to use, process very smooth. Funds available very quickly. Would highly recommend to anyone in need of a loan or indeed a credit card. Reviewed on: 17th January 2025

Zopa - Number One Every Time

When I needed a loan Zopa were there for me. Easy to use and very efficient website, no technical jargon for non technical people like me. Money in my account almost immediately. Wouldn't hesitate to apply for another loan should I need one in the future. Would highly recommend Zopa. Reviewed on: 17th January 2025

Modern money management made easy

Zopa is a brilliant solution to modern money management. Easy, fast, simple and safe. Reviewed on: 17th January 2025

Great User Friendly App - Nothing Hidden!

The App is very customer focused and user friendly, no hidden items or being redirected to a phone number to make actions on your account. It can all be done easily in the app. Reviewed on: 17th January 2025

Brilliant Service

Always great communication, easy to use app and clear of costs etc Reviewed on: 17th January 2025

Quick decision and money in my bank in no time

Quick decision and money in my bank in no time Reviewed on: 17th January 2025

Straight forward loan application.

Straight forward loan application. Terms and repayment amounts were clear. They notify when the money is due to be taken, produce clear and concise statements, and are easy to deal with if there are any issues. Reviewed on: 17th January 2025

Everything good.

Everything good. Excellent service Reviewed on: 17th January 2025

Excellent, fast decision, quick payment direct in to...

Excellent, fast decision, quick payment direct in to the bank Reviewed on: 17th January 2025

Easy to deal with, fast and efficient with good rates

Easy to deal with, fast and efficient with good rates Reviewed on: 17th January 2025

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