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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Best interest rates

I just finished paying off my zopa loan...it was so easy to do and zopa had the best interest rates I could find! Reviewed on: 30th May 2017

Fast, easy and the best deal on the net

Can't recommend this deal enough. A smooth process from start to finish. Reviewed on: 30th May 2017

the best from the best

Great and very quick, very good rates and very easy to get it. The best from the best!!! Highly recommend! Already recommended to friends and they are very happy! Reviewed on: 30th May 2017

Brilliant

So quick and easy to set up, Brilliant customer service couldn't fault in anyway Reviewed on: 30th May 2017

Easy, clear application process

It was really simple to apply for the loan I wanted. Everything was clear from the start, charges were made clear and I knew exactly what I was agreeing to before I confirmed to going ahead with the loan. Communication was excellent and the whole process was completely stress free. Thank you Zopa Reviewed on: 30th May 2017

Great servicr

Great service, easy to use and manage Reviewed on: 30th May 2017

Top company

I have a loan with Zopa. I can't fault them. Great service and would highly recommend. Reviewed on: 30th May 2017

Very easy, great service and excellent rates!

I found out about Zopa from Money Saving Expert and I wasn't disappointed! The website was easy to navigate, I was able to get a great rate on my loan and it was paid into my account very quickly! The information provided was easy to follow and the whole process seamless. I would thoroughly recommend them Reviewed on: 30th May 2017

Fast, easy, professional, reliable

With Zopa I was able to get approved for a loan, and get access to funds super quickly (I think it took about 7-10 days total, if I recall correctly). The website was really easy to use and the whole process was handled very transparently and professionally. I was able to set up direct debits immediately so that I never have to worry about paying the monthly reimbursement. I'd recommend this to anyone who needs access to funds relatively quickly! Reviewed on: 30th May 2017

Quick, Honest and Far

Applied for a loan, no hidden costs money in bank as promised. No faffing around waiting for days. Excellent highly recommended Reviewed on: 30th May 2017

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