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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Brilliant

Very organised and efficient way of borrowing money Reviewed on: 30th May 2017

Quick easy process

Quick application and decision. No issues at all Reviewed on: 30th May 2017

Great company, convenient and smooth

Thanks, for being a great lender, you guys really helped !! Reviewed on: 30th May 2017

Brilliant service

Online application was so easy to use was approved in couple of hours money was in my bank in 3 days what a good service Reviewed on: 30th May 2017

Great place for help

The service has been great and the service that is provided in general is a lot better than other sites. Reviewed on: 30th May 2017

Great company !

Applied for my loan with very quick, straightforward and easy steps! Within a day I had my decision. 2 working days later the money was in my account ! No waiting around and wondering ! Fantastic company Reviewed on: 30th May 2017

Reliable & sensible lending

I have used Zopa on a number of occasions over the past few years and have found them to be very helpful; not only with the lending but also the advice received/ provided by their customer service team. Sometimes I find terms with other companies a little confusing, but Zopa seem to explain things as they should, and are always happy to answer any questions or queries I have regarding my loan; not only prior to lending but for the duration of the loan. Thumbs up - Thank you. Reviewed on: 30th May 2017

TOP CLASS

Zopa is the best loan company going. Reviewed on: 30th May 2017

Quick and efficient, and better rate than a major competitor

The whole process was quick and painless. Had sought a quote from a major p2p rival but Zopa's offer was better. Funds transferred as expected. A very straightforward Reviewed on: 30th May 2017

super service

I hadn't heard of zopa but they had really good reviews on money supermarket. I put in an online application, I received a call the following day to verify my details and had the money in my bank the following day at a very competitive rate. The loan also gives me the option for early payments so worked out perfect. Reviewed on: 30th May 2017

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