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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Quick,easy and low payments

I needed to borrow a little money for a holiday and Zopa gave me the best rates and the quickest reply and a bonus the money was in my account in no time. Excellent service provided made borrowing a little money hassle free if I ever need to borrow money again Zopa is where I'll go. Reviewed on: 30th May 2017

Great loan company

I applied for a loan and was excepted straight away and with easy payments,it was so easy to do on line then you get to speak to an adviser who was very helpful.so if your looking for a loan for anything you need just get in touch with zopa and you won't be disappointed. 5 stars Reviewed on: 30th May 2017

Great service

The service provided is fast & of great quality. I have never had a problem when contacting them, they have got back to me straight away. i have never had an issue with them, just a general query about my loan. Would definitely recommend their service. Reviewed on: 30th May 2017

Cheaper & easier than the banks

Zips offered the best rates. The rates were clear and it was simple to compare for different loan amounts and durations. It was very straightforward application and transfer process, and managing repayments has been easy. Fantastic service Reviewed on: 30th May 2017

Quick, easy, reliable

Soft credit search, followed by an immediate decision based on your needs. Highly recommended Reviewed on: 30th May 2017

Really helpful

Always given me fantastic customer service. I got myself in a bit of a pickle with money and they ensured that my loan was not only suitable for them but me also. Thanks Zopa Reviewed on: 30th May 2017

don't pass zopa bye

so pleased I tried zopa. my experience was 1st class . Reviewed on: 30th May 2017

Quick and simple

Quick process to apply, that was really simple. Clear information and options. Couldn't have been easier. Thank you Zopa! Reviewed on: 30th May 2017

Loan

Applied for a loan ,it was accepted and processed within a few days . It was quick ,easy and no hassle. Reviewed on: 30th May 2017

Easy, customisable, secure

I like having control over the amount that I borrow, and more importantly, the amount I pay back. Reviewed on: 30th May 2017

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