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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

From start to finish zopa has been easy to use

From start to finish zopa has been an easy pleasant experience. Allowing me to pay extra each month is great and the app is easy to use Reviewed on: 15th January 2025

Excellent online service .

Excellent online service .very informative &helpful service. Reviewed on: 15th January 2025

Easy stress free process and keeps you informed of a...

Easy stress free process and keeps you informed of all information. Reviewed on: 15th January 2025

Provided everything I needed!

I'm 3 years into my 4 year loan. The whole process was very easy, I had an instant decision and received the funds right away. The reminders are very helpful and I have no complaints at all Reviewed on: 15th January 2025

Love how easy it was to apply online.

Love how easy and straightforward it was to Apply for my loan online. Quick decision and the money was in my bank within 2 hours. The Zopa app is so handy to view information, payments or even make extra payments. Reviewed on: 15th January 2025

Great all round, good service, everything very clear...

Great all round, good service, everything very clear and easy Reviewed on: 15th January 2025

Quick and easy to use and fast on receiving the money.

Quick and easy to use and fast on receiving the money. Reviewed on: 15th January 2025

Great finance company

Easy to apply for very straight forward. Reviewed on: 15th January 2025

Easy to access & deal with.

Easy to access & deal with. Transactions are very well managed. No complaints. Reviewed on: 15th January 2025

Good customer service

Good customer service and they provided a great deal Reviewed on: 15th January 2025

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