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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Quick, easy, great rates, excellent app

Quick, easy, great rates, excellent app Reviewed on: 15th January 2025

An excellent company

The staff were extremely helpful and courteous. Their rates are very competitive and comprehensive. Terms and conditions are really clear. Would l use them again. Absolutely. They communicated with me all the times. A pleasure to deal with. Reviewed on: 15th January 2025

Good all round modern banking

Very customer service, the app is very easy to use , everything is explained well. Debit card nice to look at , interest paid out I'd good , an all round good bank Reviewed on: 15th January 2025

Gave me the best choice i needed

Very helpful to me couldn’t ask for better friendly staff Reviewed on: 15th January 2025

Really good service and helpful kept informed with p...

Really good service and helpful kept informed with payments and progress Reviewed on: 15th January 2025

Very quick to get the response and once approved mon...

Very quick to get the response and once approved money is transferred within hours Reviewed on: 15th January 2025

Always there to help greaance on finance ver...

Always there to help great assistance on finance very proffesional vill apply again. Reviewed on: 15th January 2025

Very good

Quick and easy to deal with good service all round Reviewed on: 15th January 2025

Zopa gave me a chance.

Zopa gave me a chance. They helped me when I was stuck and would recommend them as the best lender. The application process was straight forward and easy to use. The customer service is excellent. Reviewed on: 15th January 2025

Excellent customer service.

Excellent customer service. Easy to apply Reviewed on: 15th January 2025

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