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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Needed a consolidation loan to reduce my debts.

Needed a consolidation loan to reduce my debts. No issue with paperwork and was paid very quickly would use again it a loan is needed Reviewed on: 15th January 2025

Zopa are without doubt the best lender on the market.

Zopa are without doubt the best lender on the market. Clear communication through the app and the borrowing power that is updated regularly gives great insight, when taking out new loans the process is seamless. Reviewed on: 15th January 2025

I have never had a bad customer service experience e...

I have never had a bad customer service experience excellent customer service all the time Reviewed on: 15th January 2025

Excellent service from start to finish

Excellent service from start to finish Reviewed on: 15th January 2025

Always friendly helpful assistance

Always friendly helpful assistance Reviewed on: 15th January 2025

Thank you Zopa

Quick and fast, and no absolutely no issues with getting a loan. My bank who I have been with over 30 years didn’t approve me. It’s good to know there are possibilities out there when you think you are out of options Reviewed on: 15th January 2025

I found the whole experience of getting a loan very...

I found the whole experience of getting a loan very straight forward with no complications Reviewed on: 15th January 2025

Excellent service there when needex

Excellent service there when needex Reviewed on: 15th January 2025

Easy to apply and process was seem less .

Easy to apply and process was seem less . Ongoing support available . Love the app also easy to use. Emails and updates appropriate and not too many. Zopa always feels like a friendly organization and I feel safe using all aspects of it. Reviewed on: 15th January 2025

So easy to apply for and all done so quickly and smo...

So easy to apply for and all done so quickly and smooth. Reviewed on: 15th January 2025

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