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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Every experience I have had with Zopa has been amazing.

Every experience I have had with Zopa has been amazing. Everything is very clear and straight forward. They make repayments easy and have fantastic communication. Customer service is excellent. I would recommend to anyone. Reviewed on: 15th January 2025

Needed a large loan to consolidate credit card debt...

Needed a large loan to consolidate credit card debt and applied to Zopa. Accepted straight away with minimum fuss and have continued to review helpful and relevant communications. Find Zopa very easy to deal with. Reviewed on: 15th January 2025

Quick efficant approval good online account easy to...

Quick efficant approval good online account easy to follow Reviewed on: 15th January 2025

Good choice

You always know what to expect. They do what they promise. Reviewed on: 15th January 2025

Easy quick process.

Easy quick process. Great clarity Reviewed on: 15th January 2025

From start to Finish.

My initial contact with Zopa was one that put my mind at ease. My journey with them was explained in very straightforward terms and since then all my interactions have been plane sailing. Reviewed on: 15th January 2025

Amazing people to have a loan with

I’ve had a loan they are amazing to communicate with Reviewed on: 15th January 2025

Easy to use, great service, good rates.

Easy to use, great service, good rates. Reviewed on: 15th January 2025

I had a hassle free application.

I had a hassle free application. Got my loan within the hour excellent thank you Reviewed on: 15th January 2025

The application on line was straight forward but you...

The application on line was straight forward but you covered everything to make sure it was affordable first rate Reviewed on: 15th January 2025

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