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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (69091)

Excellent customer service.

The whole process was seamless, from applying for the loan to receiving the money, I had no issues. When required the customer service had been spot on! Reviewed on: 19th December 2016

Great service

Such an easy process, fast and simple. Would recommend these people to anyone. Reviewed on: 19th December 2016

Fantastic lender

I borrowed £3000 on 24 months contract and all I have to pay out is £3150. That's the best offer I ever had. Reviewed on: 19th December 2016

Very helpful, detailed explanation

Interest rate and monthly payments stated clearly Donna confusion Reviewed on: 19th December 2016

Quick and easy with no hidden catches and best deal on the market

I contacted Zopa on line, inputted exactly what was asked of me and Voila, loan approved and the cash in the bank without delay. So in a nut shell, quick , easy with no hidden catches. I have recommended Zopa to friends and family and would therefore recommend them to anyone reading this review. Reviewed on: 19th December 2016

Great company

Easy to apply on their website with instant decision. Pleasure to deal with. Reviewed on: 19th December 2016

Brilliant company, Zopa does what it says on the tin or paperwork:0)

Brilliant customer service and the rate published to you is what you get, not like some lenders, would only use Zopa. Reviewed on: 19th December 2016

Zopa flawless

Easy and trouble free from day one, easy to understand what payments you make and interest charged. Opportunities to bank with an ethical company. Amazing company and much cheaper than any other. Well done zopa. Reviewed on: 19th December 2016

Quick easy and good rates.

Good rates and hassle free. Better service and rates then my long term bank whom I have savings and mortgage accounts with. Reviewed on: 19th December 2016

Simple, fair and manageable

Really quick to setup . The rate and repayments are clear and fair. Money was with me the next day! Reviewed on: 19th December 2016

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