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Zopa: Personal loan reviews

4.94
Based on 68,044 reviews, last reviewed 14th Mar 2026
273200% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
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5%
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Latest highest rating:

5

my car broke down my car broke down and I was easily able to get myself a small loans to cover getting a replacement. A few details to make sure I could afford it and t... Read more Reviewed on: 14th March 2026
helen d's avatar
helen d

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026
John 's avatar
John

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (68044)

Easy, simple, good value

5
Very easy to do, excellent rates and good flexibility. Reviewed on: 19th December 2016

Competitive interest rates

5
Very easy process and good interest rates Reviewed on: 19th December 2016

Excellent service and fast processing.

5
I took out a loan with Zopa after finding them on a comparison site. The interest rate was the best I could get, applying was quick and my application was processed quickly and the funds credited to my account. As I no longer needed the loan I was able to repay it early having previously made overpayments. Zopa is a great example of the disruptive wave striking at the heart of banking through Fintech. Reviewed on: 19th December 2016

Excellent experience

5
Excellent response times and customer service. Would definitely use them again. Reviewed on: 19th December 2016

Quick with an excellent customer service.

5
Very quick steps, excellent customer service and low apr Reviewed on: 19th December 2016

Amazing customer service

5
Such an easy process money sorted very quickly when you ring they always answer the phone promptly and help you so well brilliant service :) Reviewed on: 19th December 2016

Simple to use site

5
The site is easy to get round and the service is good Reviewed on: 19th December 2016

Couldn't ask for better service

5
Clear and transparent throughout, and with assurance from customer service team when required. Result was a quick and very affordable loan, with a happy customer on the side. Reviewed on: 19th December 2016

User friendly website and quick decision

5
The website was easy to navigate, user friendly and I was updated each step of the way. I had a response within the specified time frame. Reviewed on: 19th December 2016

Excellent service

4
Good customer service fast delivery Reviewed on: 19th December 2016

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